Your customers have an opinion.
Someone still has to ask for it.
- Every review is tied to a real order : your customers can see it, and you can prove it.
- Your stars show up in Google, on your product pages and on your public page.
- Set it up once. After that the collection runs on its own, in each customer's language.
What reviews earn you, what fake reviews cost
From the fifth review on a product. An item showing five reviews is bought almost four times more often than the same item with none. Past that point, each extra review adds less and less : most of the gain is secured within the first five reviews on a product page.
Northwestern & PowerReviews, 2017 — vendor studyThe DGCCRF, the French consumer protection authority, on a sample of reviews published online : 45 % showed an irregularity — fake reviews, reviews obtained in exchange for a reward, or negative reviews filtered out. That blanket suspicion is what your review page has to lift — and what a review tied to a real order does lift.
Enquête DGCCRF 2021, via le Sénat — public sourceBecause an unhappy customer writes more calmly when they know they are being read. The businesses studied receive 12 % more reviews than before they started replying, and their average rating rises by 0.12 stars out of 5.
Proserpio & Zervas, 2017 — peer-reviewedPublishing a fake review, or having one written, is a deceptive commercial practice under French law. Committed by electronic means, it carries five years' imprisonment and a €750,000 fine — raised to 10 % of the company's average annual turnover where that amount is higher.
DGCCRF — public source79 % of those readers say they have already abandoned a purchase after reading the reviews. Having no reviews is therefore not a neutral position : it lets the decision be made elsewhere.
IFOP 2023, via le Sénat — public sourceFour steps, then nothing left to do
The plugin is installed once. After that, the collection runs on its own.
The order comes in
The plugin forwards it as soon as it is confirmed. Nothing to do on your side.
The request goes out by itself
After the delay you choose, at the customer's local time, in their language.
How was your order?
The review stays tied to the order
It is that link to the order that entitles the review to the "verified purchase" label.
Fast delivery, product as described.
It gets displayed
On your product pages, your public page, and as stars in Google.
One platform on both sides of the counter
Many merchants sell online and in store. Running two review tools means running two ratings, two pages, two invoices — and explaining to customers why they differ.
On your website
The order triggers everything.
- The plugin forwards the order
- The invitation goes out at the right moment, in the customer's language
- Reminders for those who did not reply
- Product reviews tied to each item
In store
Three routes, depending on what you have.
- QR code on the counter, in the window, on the receipt
- Email or SMS, entered by you or sent by your software
- Connected till when it exposes an interface
- One rating and one page per location
One account, one rating, one invoice. And on your public page, every review carries the label of how it was collected — plus a rate telling your visitors what share of your rating rests on customers who were actually invited.
See the local business page →Plug your AI into your reviews
Everything the interface does is available through the API. And for anyone using an assistant, there is nothing to build at all. Both accesses are included in the Unlimited plan.
Signed REST API
Pull your reviews into your ERP, your support tool or your dashboard. Reply from your own screens. Requests signed with HMAC-SHA256, OpenAPI documentation.
GET /api/v1/cms/reviews
POST /api/v1/cms/reviews/{id}/response
POST /api/v1/cms/reviews/{id}/reportMCP server
Add our server to Claude, ChatGPT or the assistant of your choice. You talk to it, it works on your reviews : no integration to build.
"Reply to this week's negative reviews, each in the customer's language."
7 replies drafted, awaiting your approval.
You are the one who decides whether those replies go out directly or wait for your review. The setting lives in your workspace, not in the assistant's hands.
Every customer is asked in their own language
Your plugin sends us the customer's language along with the order. Everything else follows : not your language, theirs.
Customer side
Review request, reminder, acknowledgement, submission form and SMS all go out in the language they chose on your shop.
Shop side
Widgets and badge follow the language of the page carrying them. On a multilingual shop, there is nothing to configure.
- 🇫🇷 Français
- 🇬🇧 English
- 🇳🇱 Nederlands
- 🇩🇪 Deutsch
- 🇮🇹 Italiano
- 🇪🇸 Español
- 🇵🇹 Português
Two plans, not three
Only one question to settle : are 500 orders a year enough for you?
Free
0 € forever
No card details required.
500 orders a year
- Automatic collection after each order
- Shop reviews
- Public replies to reviews
- Reporting a review for re-examination
- Indexable public page
- Stars in Google results
- Rating and list widgets
- Trust badge
- In-store collection QR code
- Import from another platform
- Product reviews and photos collected and kept for you
- Advanced in-store material (SVG, PDF counter stand, multi-shop)
Unlimited
25 € excl. VAT / month 20 € excl. VAT / month
Billed every month. €240 excl. VAT in one payment — €60 saved.
25 000 orders a year included*
Everything in Free, plus :
- Product reviews shown publicly
- Photos shown publicly, on the page and in widgets
- Reminders for non-responders
- Export of your reviews and your data (CSV, JSON)
- Reviews API (ERP, AI)
- Without our branding
- Emails in your name, with your reply address
- Advanced customisation
- Review images ready to post on your networks (Instagram, Facebook…)
- Email subject testing, measured on the submission rate
- Moderation controls: watched words, visible reasons, negative review alert
- SMS invitations**
- Multiple users in development
- Connection to your own email provider in development
Announced, not yet delivered: these features are not included in the price shown today.
Choose this planIncluding on the Free plan. Coming from another platform? Your reviews come with you, at no cost and with no subscription required.
* 25 000 orders a year included. Beyond that, each additional order is billed €0,001 excl. VAT — and nothing goes out without your explicit agreement : until you have given it, collection stops at the included volume rather than inflating your invoice.
** SMS is billed €0,095 excl. VAT per 160-character segment, from the first one, on top of the subscription. It is the only feature whose every unit costs us money at a carrier : folding it into a flat price would mean charging it to those who never use it.
Verified reviews,
tied to real orders
Your orders turn into verified reviews without you having to do a thing. And every published review states how it was collected — that is what gives it its weight.